Since Mala’a Credit Report contributes towards the decision making of granting credit, it is crucial that the information reported is correct.
Mala’a only reports information received from credit providers. All credit data reporting, correction, update, customers classifications lies with the members as stipulated by the Banking Law and the Bylaw of Royal Decree 38/2019.
An induvial may access Mala’a Report to verify information reported by the credit provider. Inaccurate, erroneous or outdated information may be reported to Mala’a as disputed information. Mala’a offers a fully automated online dispute management system. The submission of data correction dispute can be easily made via email as per the instructions provided in the contact us page.
In case of customer disputes involves third parties (such as court orders), it is expected that such disputes shall take longer processing time until the third party submit to Mala’a the final outcome.
For clarifications on credit information please contact us .
Oman Credit & Financial Information Centre (Mala’a) and the National Center for Financial Information signed a cooperation program to collaborate on significant aspects of Anti-Money Laundering and Combating Financing of Terrorism (AML-CFT) laws on Tuesday, March 8th, 2022, at a formal event held at NCFI headquarter. The Program was signed by Mr. Bassam Al Jamali, […]April 4, 2022
Oman Credit and Financial Information Centre (Mala’a) won the Global Business Outlook Award for the “Fastest Growing Consumer & Commercial Credit Information Reporting in the GCC” for the year 2021. The achievement is a testament for Mala’a’s efforts in developing the credit system in the Sultanate since its inception in 2019 with the support of […]March 7, 2022
The Central Bank of Oman management and Board of Governors, appointed Mr. Bassam Al Jamali a General Manager to Oman Credit and Financial Information Centre (Mala’a) on November 21st. Mr. Bassam Bin Tariq Bin Abdul Redha Al Jamali brings in a vast experience of over 24 years in the Central Bank of Oman in the […]