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September 26, 2024

Mala’a signs a Membership Agreement with Global Money Exchange

Mala’a signed a membership agreement with Global Money Exchange to utilize Huwiya (Electronic Know Your Customer) service. This service is designed to digitally onboard customers and simplify electronic customer identity verification.

This partnership is the first of its kind for Mala’a, bringing the Money Exchange sector into its membership fold.

The agreement was signed by Mr. Bassam Al Jamali, Mala’a General Manager, and Mr. Sonam Dorji, Global Money Exchange General Manager. Through this partnership, Mala’a aims to align with the Sultanate’s vision for developing financial technology, contributing to sustainable development of the nation.

Huwiya is set to revolutionize the AML and compliance requirements in the Sultanate, by enabling members to instantly access their customers’ data through a connection with public and private databases. This platform enhances efficiency, saving both time and effort for members and their customers.

This collaboration reflects Mala’a’s commitment to empowering the credit industry with innovative tools and solutions, while also fostering the growth of Oman’s fintech sector.

July 27, 2025

Mala’a Installs its Self-Service Kiosk Machines at Central Bank of Oman Branches in Salalah and Sohar

Oman Credit and Financial Information Center (Mala’a) installs its Self-Service Kiosk Machine at Central Bank of Oman’s Salalah and Sohar branches, in a strategic move to enhance individual’s accessibility to their credit reports and to offer timely and secure digital support through a reliable machine. This initiative forms part of Mala’a’s in expanding its channels […]

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July 27, 2025

Mala’a Launches Interactive Call Center Service to Enhance Customer Experience

Oman Credit and Financial Information Center (Mala’a) releases its Interactive Call Center service designed to give customers quick and convenient access to Mala’a services. This new service allows Customers to interact using their phone keypad to get assistance with Malaa’ti mobile app, request credit reports, get assistance with Mala’a cautionary list, report inaccurate data on […]

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May 26, 2025

Mala’a Launches Employment Information Service (Huwiya Ratebi) to Enhance Lending Processes and Risk Assessment

In line with Oman’s vision for digital transformation, Mala’a is proud to announce the launch of its new Employment Information Service (Huwiya Ratebi), offering unparalleled value and exclusivity. As a separate addendum to the membership agreement, the innovative service is designed to empower financial institutions with accurate, real-time employment data to accelerate lending processes, reduce […]

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