Customer Service

Customer Guide

Download Customer Guide

Available Services

General Inquiry

Do you have additional questions, that weren’t answered on this website?

Learn more

Credit Report Request and Disputes

Request a copy of your individual/company Credit Report.

Learn more

Address

Oman Credit & Financial Information Centre (Mala’a)
Knowledge Oasis Muscat (CBO Building), P.O.Box 38, PC 135
Muscat, Oman

Tel: +968-22586777
Web: www.malaa.gov.om
Social: Twitter, LinkedIn, Instagram, YouTube

Google Maps

July 3, 2024

Oman Investment Bank Joins Mala’a Membership Network

Oman Investment Bank (OIB) has entered into a membership agreement with Oman Credit & Financial Information Centre (Mala’a), to become a banking sector member. The agreement involves providing Mala’a members with a comprehensive credit and financial information database. This database will facilitate informed credit decision-making, financial capability assessments for clients, and evaluation of potential financial […]

Read article

July 3, 2024

Global Financial Solution (OmPay) Joins Mala’a Membership

Global Financial Technology LLC (OmPay) has entered into a membership agreement with the Oman Credit and Financial Information Center (Mala’a). The membership agreement includes access to Mala’a’s Electronic Know Your Customer (E-KYC) service, known as Huwiya, that is designed to streamline electronic customer identity verification and enhance credit information accuracy. The agreement, signed by Bassam […]

Read article

May 28, 2024

Oman Credit and Financial Information Center (Mala’a) Wins Excellence Award in Credit Information Services

Oman Credit and Financial Information Center (Mala’a) has been awarded the Excellence in Credit Information Services Award by OER Magazine during the “New Age Banking ” summit. This award recognizes the quality of services provided by the center to its members and service providers. Commenting on this achievement, Bassam Al Jamali, General Manager of Mala’a, […]

Read article