Mala’a Signs Membership Agreement with Oman Housing Bank

In a significant step to enhance technological solutions in the credit and finance sectors, Mala’a has signed a membership agreement with Oman Housing Bank to offer the Huwiya (Electronic Know Your Customer) service.

This partnership aims to simplify the process of verifying the identities of customers, whether they are Omani nationals or residents within the Sultanate. This service is an important step in accelerating identity verification procedures and reducing paperwork, thus improving efficiency and contributing to the digital transformation within the credit industry.

The agreement was signed by Mrs. Manahil Jaffar, Acting General Manager of Mala’a, and Mr. Arif Al Zaabi, General Manager of Oman Housing Bank. Mrs. Manahil stated: “This partnership aims to enhance Oman Housing Bank’s digital capabilities in alignment with the national vision for digital transformation in the financial sector.”

This partnership comes as part of Mala’a’s efforts to enhance its members digital capabilities in alignment with the national vision for digital transformation. This solution helps provide a faster and more seamless experience for customers, reflecting Mala’a’s full commitment to promoting digital transformation across all of our operations.”

This collaboration reflects Mala’a’s commitment to providing innovative solutions that keep pace with digital transformation and contribute to facilitating access to banking services in the Sultanate. It also supports Oman Housing Bank’s commitment to providing flexible and precise services to its customers.About Mala’a
Oman Financial and Credit Information Center (Mala’a) was established in 2019 under Royal Decree No. 38/2019, offering credit reporting services and innovative credit solutions. The center plays a crucial role in building an integrated national financial system in Oman. The center’s goal is to create a comprehensive database of credit and financial information across the Sultanate, allowing financial institutions to make informed credit decisions based on accurate and reliable data. This advanced system enables members to assess clients’ financial capacity more effectively, contributing to better loan quality and reduced financial risks. The center also plays a key role in reducing default rates, enhancing financial stability, and supporting economic growth in Oman.