MENU
About us

Mala’a Team

Mala’a team consists of young and energetic professionals who have the optimal skill set and experience in credit bureau operations, data analysis, information security, and others, with an Omanization percentage of 88%.

Bassam Al Jamali

General Manager

A certified Global Association of Risk Professionals (GARP), and Chartered Alternative Investment Analyst Program (CAIA), brings in a vast experience of over 24 years in the Central Bank of Oman in the Investment and Payment Infrastructure fields.

July 27, 2025

Mala’a Installs its Self-Service Kiosk Machines at Central Bank of Oman Branches in Salalah and Sohar

Oman Credit and Financial Information Center (Mala’a) installs its Self-Service Kiosk Machine at Central Bank of Oman’s Salalah and Sohar branches, in a strategic move to enhance individual’s accessibility to their credit reports and to offer timely and secure digital support through a reliable machine. This initiative forms part of Mala’a’s in expanding its channels […]

Read article
July 27, 2025

Mala’a Launches Interactive Call Center Service to Enhance Customer Experience

Oman Credit and Financial Information Center (Mala’a) releases its Interactive Call Center service designed to give customers quick and convenient access to Mala’a services. This new service allows Customers to interact using their phone keypad to get assistance with Malaa’ti mobile app, request credit reports, get assistance with Mala’a cautionary list, report inaccurate data on […]

Read article
May 26, 2025

Mala’a Launches Employment Information Service (Huwiya Ratebi) to Enhance Lending Processes and Risk Assessment

In line with Oman’s vision for digital transformation, Mala’a is proud to announce the launch of its new Employment Information Service (Huwiya Ratebi), offering unparalleled value and exclusivity. As a separate addendum to the membership agreement, the innovative service is designed to empower financial institutions with accurate, real-time employment data to accelerate lending processes, reduce […]

Read article