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March 31, 2024

HSBC Middle East Joins Mala’a Membership Network 

On March 24, 2024, HSBC Middle East entered into a membership agreement with the Oman Credit & Financial Information Centre (Mala’a) to become a Banking sector member. 

The agreement outlines Mala’a’s provision of a centralized repository of credit and financial data aimed at aiding members in evaluating the creditworthiness of their clientele. This strategic measure is crucial for mitigating credit and financial hazards for banks, thereby promoting responsible lending. 

As Oman’s National Data Bank, Mala’a encompasses members from the banking, financial, and telecommunications sectors, as well as SME funds. Additionally, it interfaces with key national registries like the Royal Oman Police and the Ministry of Commerce, Industry, and Investment Promotion. Mala’a furnishes its beneficiaries with comprehensive Credit Reports, empowering them to conduct thorough risk assessments of potential customers.

HSBC is one of the world’s largest banking and financial services organizations. Their global businesses serves around 42 million customers worldwide through a network that covers 62 countries and territories.

July 27, 2025

Mala’a Installs its Self-Service Kiosk Machines at Central Bank of Oman Branches in Salalah and Sohar

Oman Credit and Financial Information Center (Mala’a) installs its Self-Service Kiosk Machine at Central Bank of Oman’s Salalah and Sohar branches, in a strategic move to enhance individual’s accessibility to their credit reports and to offer timely and secure digital support through a reliable machine. This initiative forms part of Mala’a’s in expanding its channels […]

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July 27, 2025

Mala’a Launches Interactive Call Center Service to Enhance Customer Experience

Oman Credit and Financial Information Center (Mala’a) releases its Interactive Call Center service designed to give customers quick and convenient access to Mala’a services. This new service allows Customers to interact using their phone keypad to get assistance with Malaa’ti mobile app, request credit reports, get assistance with Mala’a cautionary list, report inaccurate data on […]

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May 26, 2025

Mala’a Launches Employment Information Service (Huwiya Ratebi) to Enhance Lending Processes and Risk Assessment

In line with Oman’s vision for digital transformation, Mala’a is proud to announce the launch of its new Employment Information Service (Huwiya Ratebi), offering unparalleled value and exclusivity. As a separate addendum to the membership agreement, the innovative service is designed to empower financial institutions with accurate, real-time employment data to accelerate lending processes, reduce […]

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