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November 12, 2023

Mala’a and Saudi Credit Bureau (SIMAH) Sign a Bilateral Agreement for the Exchange of Credit Information

Oman Credit and Financial Information Center (Mala’a) has officially signed a bilateral agreement to exchange credit information with the Saudi Credit Bureau (SIMAH). This agreement aligns with the Gulf Cooperation Council’s (GCC) vision to bolster the banking system, support credit service providers, enhance risk management practices, and facilitate informed credit decisions across member countries.

The exchange of credit information among GCC countries has become crucial to aid financial institutions in making informed credit decisions. Bassam bin Tarik Al Jamali, the General Manager of Mala’a, emphasized the importance of cooperation among credit bureaus across GCC countries. He stated, “Mala’a is actively pursuing agreements to exchange credit information with its counterparts in other GCC countries. The latest agreement signed with the Saudi Credit Bureau (SIMAH) will strengthen cooperation between the two institutions, establish communication channels, and facilitate the exchange of expertise. This collaboration will significantly benefit the banking sector across GCC countries by improving credit risk management frameworks.

On his part, Suwaid Al Zahrani, the CEO of SIMAH, expressed his delight in signing the agreement with Mala’a, which serves the common objectives of enhancing the credit information industry for all Gulf Cooperation Council (GCC) countries. This agreement opens avenues for collaboration between SIMAH and its counterparts in GCC countries. It serves the financial sector to elevate its efficiency, achieve stability, foster growth, and support the Gulf’s economic aspirations. He further emphasized SIMAH’s commitment to continuous market research, addressing emerging challenges, and capitalizing on favorable opportunities to maximize the benefits of the credit information industry in achieving the desired growth.

It’s worth mentioning that Mala’a was established in 2019 by Royal Decree No. 38/2019, to create a centralized national credit and financial information database providing information to its members to facilitate credit decision-making, evaluate the financial soundness of clients, enhance loan quality, and mitigate credit and financial risks.

July 27, 2025

Mala’a Installs its Self-Service Kiosk Machines at Central Bank of Oman Branches in Salalah and Sohar

Oman Credit and Financial Information Center (Mala’a) installs its Self-Service Kiosk Machine at Central Bank of Oman’s Salalah and Sohar branches, in a strategic move to enhance individual’s accessibility to their credit reports and to offer timely and secure digital support through a reliable machine. This initiative forms part of Mala’a’s in expanding its channels […]

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July 27, 2025

Mala’a Launches Interactive Call Center Service to Enhance Customer Experience

Oman Credit and Financial Information Center (Mala’a) releases its Interactive Call Center service designed to give customers quick and convenient access to Mala’a services. This new service allows Customers to interact using their phone keypad to get assistance with Malaa’ti mobile app, request credit reports, get assistance with Mala’a cautionary list, report inaccurate data on […]

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May 26, 2025

Mala’a Launches Employment Information Service (Huwiya Ratebi) to Enhance Lending Processes and Risk Assessment

In line with Oman’s vision for digital transformation, Mala’a is proud to announce the launch of its new Employment Information Service (Huwiya Ratebi), offering unparalleled value and exclusivity. As a separate addendum to the membership agreement, the innovative service is designed to empower financial institutions with accurate, real-time employment data to accelerate lending processes, reduce […]

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