Mala’a Launches Employment Information Service (Huwiya Ratebi) to Enhance Lending Processes and Risk Assessment

In line with Oman’s vision for digital transformation, Mala’a is proud to announce the launch of its new Employment Information Service (Huwiya Ratebi), offering unparalleled value and exclusivity. As a separate addendum to the membership agreement, the innovative service is designed to empower financial institutions with accurate, real-time employment data to accelerate lending processes, reduce operational costs and risks, and enhance overall experience.

The service provides verified employment information for Omanis and residents sourced directly from trusted government registries.  Key data includes an employee’s date of joining, job designation, employer name or commercial registration (CR) number, total salary, retirement salary, and applicable benefits from government funds. By integrating this service, financial institutions can streamline retail lending, minimize delays and manual errors, and enable faster, automated loan approvals.

Manahil Jaffar, Acting General Manager of Mala’a, stated: “The Employment Information Service “Huwiya Ratebi” reflects Mala’a’s ongoing commitment to providing the financial sector with secure, intelligent solutions that simplify decision-making and improve service delivery. By enabling direct access to verified employment data, institutions across Oman will strengthen their digital capabilities while supporting responsible, efficient lending practices.” She added: “Mala’a remains committed to driving innovation and compliance across Oman’s financial ecosystem through smart, data-driven services that support national goals for digital transformation.”

Oman Credit and Financial Information Centre (Mala’a) was established in 2019 under Royal Decree No. 38/2019, offering credit reporting services and innovative credit solutions. The center plays a crucial role in building an integrated national financial system in Oman. The center’s goal is to create a comprehensive database of credit and financial information across the Sultanate, allowing financial institutions to make informed credit decisions based on accurate and reliable data. This advanced system enables members to assess clients’ financial capacity more effectively, contributing to better loan quality and reduced financial risks. The center also plays a key role in reducing default rates, enhancing financial stability, and supporting economic growth in Oman.