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August 29, 2024

Omantel signs Murshid agreement with Mala’a

Omantel has signed an agreement with the Oman Credit and Financial Information Center (Mala’a) to leverage the center’s Murshid service, which offers customized credit reports to its members. This service automates the evaluation of credit data, delivering tailored risk assessment solutions that meet the specific needs of institutions.

The agreement was officially signed by Mr. Bassam Al Jamali, General Manager of Mala’a, and Mr. Ghassan Al Hashar, CFO of Omantel. Mr. Al Jamali highlighted that Murshid enhances decision-making through advanced intelligence, significantly reducing the time and effort required for manual credit data analysis.

Launched earlier this year, Murshid provides members with an instant decision-making tool that supports their risk assessment processes. By offering a precise evaluation of a customer’s creditworthiness, credit lenders can make informed decisions about extending credit.

This collaboration between Mala’a and Omantel reflects Mala’a’s commitment to empowering the credit industry with innovative tools and solutions, while also fostering the growth of Oman’s fintech sector.

July 27, 2025

Mala’a Installs its Self-Service Kiosk Machines at Central Bank of Oman Branches in Salalah and Sohar

Oman Credit and Financial Information Center (Mala’a) installs its Self-Service Kiosk Machine at Central Bank of Oman’s Salalah and Sohar branches, in a strategic move to enhance individual’s accessibility to their credit reports and to offer timely and secure digital support through a reliable machine. This initiative forms part of Mala’a’s in expanding its channels […]

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July 27, 2025

Mala’a Launches Interactive Call Center Service to Enhance Customer Experience

Oman Credit and Financial Information Center (Mala’a) releases its Interactive Call Center service designed to give customers quick and convenient access to Mala’a services. This new service allows Customers to interact using their phone keypad to get assistance with Malaa’ti mobile app, request credit reports, get assistance with Mala’a cautionary list, report inaccurate data on […]

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May 26, 2025

Mala’a Launches Employment Information Service (Huwiya Ratebi) to Enhance Lending Processes and Risk Assessment

In line with Oman’s vision for digital transformation, Mala’a is proud to announce the launch of its new Employment Information Service (Huwiya Ratebi), offering unparalleled value and exclusivity. As a separate addendum to the membership agreement, the innovative service is designed to empower financial institutions with accurate, real-time employment data to accelerate lending processes, reduce […]

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