About us
Oman Credit and Financial Information Centre (Mala’a) was established by Royal Decree 38/2019 issued on 8th May 2019 as a financially and administratively independent entity under the supervision of the Central Bank of Oman with financial and administrative independence.
Mala’a enables access to credit through its primary products: Mala’a Credit Report, and Mala’a Credit Score for individuals and corporates.
Mala’a membership spans across several sectors including the banking and financial sector, SME Funds, and Telecom. Mala’a is also connected to several government entities as data providers, to position Mala’a as a national databank.
The establishment of the Centre comes as an important pillar of the Central Bank of Oman’s Strategy: to establish a cross-sectored National Databank that empowers Oman to transform into a knowledge-based nation.
Our Vision
To empower Oman and its people by providing credit and financial information towards building a prosperous nation and positioning Oman on the global map
Our Values
Integrity
Credibility in dealing with data and clients.
Diligence
A full-fledge team to achieve Mala’a’s vision.
Dynamic
Constant evolution and development.
Our Principles
Information Security
Information security is core to Mala’a. Cutting edge security technologies are deployed to ensure the highest level of data security. Mala’a adopts the highest standards for data, systems and network security.
Consumer Protection
Mala’a is governed by the Central Bank of Oman, ensuring the confidentially and security of consumer data as stipulated by the Omani Banking Law and the Bylaw of Royal decree 38/2019.
July 27, 2025Mala’a Installs its Self-Service Kiosk Machines at Central Bank of Oman Branches in Salalah and Sohar
Oman Credit and Financial Information Center (Mala’a) installs its Self-Service Kiosk Machine at Central Bank of Oman’s Salalah and Sohar branches, in a strategic move to enhance individual’s accessibility to their credit reports and to offer timely and secure digital support through a reliable machine. This initiative forms part of Mala’a’s in expanding its channels […]
Read articleJuly 27, 2025Mala’a Launches Interactive Call Center Service to Enhance Customer Experience
Oman Credit and Financial Information Center (Mala’a) releases its Interactive Call Center service designed to give customers quick and convenient access to Mala’a services. This new service allows Customers to interact using their phone keypad to get assistance with Malaa’ti mobile app, request credit reports, get assistance with Mala’a cautionary list, report inaccurate data on […]
Read articleMay 26, 2025Mala’a Launches Employment Information Service (Huwiya Ratebi) to Enhance Lending Processes and Risk Assessment
In line with Oman’s vision for digital transformation, Mala’a is proud to announce the launch of its new Employment Information Service (Huwiya Ratebi), offering unparalleled value and exclusivity. As a separate addendum to the membership agreement, the innovative service is designed to empower financial institutions with accurate, real-time employment data to accelerate lending processes, reduce […]
Read articleKnowledge Oasis Muscat (CBO Building), P.O.Box 38, PC 135, Muscat, Oman +968 2258 6777 info@malaa.gov.om
